Ep #58 Owning a Race Car Doesn’t Make You a Driver: Making Your LMS Actually Pay Off (with Andy Paulson)

Andy Paulson, founder of Warehouse Performance Group, has been part of LMS rollouts at hundreds of distribution centers.

By his count, only about 1 in 10 hit a home run. He and Ben hash it out.... what separates those sites from everyone else, and it isn’t the software.

In this episode:

Why an LMS is a tool, not a program, and why most rollouts stall.

The foundation to fix first: supervisor roles, floor time and the “one best way.”

What executives must do before handing it to the ops team (one site’s overtime goal was worth $800K a year.)

The unsung KPI: direct vs. indirect hours, and the 17 minutes a day that can cost a 100-person building $250K a year.

Pay for performance done right: self-funding, with a Coca-Cola bottler running 50-100% more productive.

No budget? How to get real gains with your WMS data, payroll and good old Excel.