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Hosted by Ben & JordanTheTiger TeamShow!

Warehousing & distribution wit, humor and sarcasm from savvy (slightly salty) industry veterans. It’s like being in the break room with just your peers after HR went home for the day.

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ti·ger team \ ˈtī-gər ˈtēm \ noun

1. A small team of people throwing shade on current operations while offering their unsolicited opinions, backed by no intimate knowledge of specifics at the site, with no real, measurable results or future positive impact.

2. Basically, they just talk about stuff.

Used in a sentence: “Corporate is sending a Tiger Team Tuesday. Hide the maintenance manager.”

See also: deep dive, seek to understand, cross training

— Ben, defining the show’s name in Tiger Team Ep. 2 (24:50). Answer was not in STAR format.

The newest episode.

New

Ep. 12Sep 28, 202637 min

Your “Anonymous” Warehouse Survey Isn’t Anonymous

Guest host: Chris Sano, Best Buy

Your “anonymous” survey isn’t anonymous. We have receipts.
Guest host Chris Sano, the Best Buy DC ops leader who went 3-for-3 COOL on Cringe or Cool.
The stuff every warehouse leader has lived through.

Full episode page & show notes →

Meet the Tiger Team.

HELLO my name is

Ben

Co-host · Founder of The Warehouse Underground

14 years in the industry. Known on the floor as “Bin Check Ben.” I can walk the floor or talk on the floor but not both at once.

HELLO my name is

Jordan

Co-host · a.k.a. MC-J-Money

Ranks co-hosting this show very high on her life’s achievements. Has never 3 putted. The saltiest voice in the break room. I’ve tried to get fired from this show 5 times. Ben never gets the hint.

Guest hosts & special guests

Kevin LawtonThe New Warehouse Podcast · Ep. 9Wow.— Kevin Lawton Chris SanoBest Buy DC ops leader · Ep. 12

The full shift log.

Every Tiger Team episode, newest first. Press play right here or open the full episode page.

Ep. 12
Sep 28, 202637 min

Your “Anonymous” Warehouse Survey Isn’t Anonymous

Guest host: Chris Sano, Best Buy
- Your “anonymous” survey isn’t anonymous. We have receipts.
- Guest host Chris Sano, the Best Buy DC ops leader who went 3-for-3 COOL on Cringe or Cool.
- The stuff every warehouse leader has lived through.
Ep. 11
Jul 25, 202631 min

The Do’s & DON’Ts for Making an Ops Manager Happy

Jordan takes the lead
- Jordan lead-hosts, and the saltiness is strong with this one.
- Fresh off an insanely busy Prime Day season on the floor.
- Her official list of “Do NOTs” during high-volume operations.
Ep. 10
May 13, 202632 min

Funny Warehouse Stories + Sharp Roasts
- Sorry for the delay. We were busy writing SOPs for 30-60-90 onboarding gameplans with a Lean philosophy layered in.
- Ben & Jordan celebrate Cinco de Mayo with “Taco Tuesday” recaps.
- Funny warehouse stories and sharp roasts.
Ep. 9
Mar 4, 202639 min

Kevin Lawton Special Guest!

Guest: Kevin Lawton, The New Warehouse Podcast
- Kevin Lawton from The New Warehouse Podcast joins for an EPIC episode.
- Operational decisions in the South when there’s even a 1% chance of snow.
- The story behind Kevin’s “Where’s my tape gun” post.
Ep. 8
Jan 1, 202627 min

The New Year’s Show
- Start the year off right with wit, humor and sarcasm from warehouses, DCs and FCs.
- Just because you’re chilling in the very back…
Ep. 7
Dec 6, 202531 min

Love Letters to Peak Season
- Cathartic stress relief from Peak Season in the FC.
- Ben & Jordan write love letters to their “favorite” things about Peak.
- Groundbreaking concepts like dumpster diving.
Ep. 6
Oct 17, 202533 min

The 5S Blitz Blues
- Jordan chirps Team Europe at the Ryder Cup.
- A fan request: more “typical distribution employees” we all know.
- You mean not everyone drools over how amazing 5S is?
Ep. 5
Aug 23, 202530 min

Rookie Mistakes & “Bin Check Ben”
- Rookie mistakes when you’re brand new and green in the industry.
- Ben’s first-week FC feedback from his associates: “You’re not going to make it, son.”
- Jordan = MC-J-Money.
Ep. 4
Jul 25, 202529 min

Prime Day = Stress Day
- Prime Day = Stress Day. (Stop complaining about poor packaging!)
- If you’re not posting about how many records your site broke, you’re “lost.”
- How one FC got its hand caught in the cheating cookie jar.
Ep. 3
Jun 21, 202531 min

Mid-Year Reviews & the RAGE CAGE
- Is Jordan a real person or not? Inquiring minds want to know.
- Mid-year performance reviews are the WORST.
- Ben’s “RAGE CAGE” story that he regrets to this day.
Ep. 2
May 12, 202527 min

The Executive Walk-Thru
- Ben’s rant on facility “walk-thrus” for visiting executives.
- Watching them put on their safety vests. The slowest walking pace on earth.
- Whatever you do, don’t walk them past the maintenance manager’s area.
Ep. 1
Apr 8, 202525 min

Where It All Started
- Meet Ben & Jordan (who ranks co-hosting very high on her life’s achievements).
- Stereotypical warehouse employees you see around the country without fail.
- Jordan’s employee-built castle made of boxes. (Sorry, no moat.)

Tiger Team Shorts.

Bonus bits under three minutes. About as long as a real break.

SHORT · 1:33 · Feb 7, 2026If your co-manager quits mid-shift, get their notes for the End-of-Shift Report first!Episode page →
SHORT · 1:06 · Jan 24, 2026But, what do I tell THE CUSTOMER?!Episode page →
SHORT · 2:36 · Jan 24, 2026Overused phrases in distributionEpisode page →